GLOBAL VICE PRESIDENT, OPERATIONS
Phil leads the Encompass operational teams globally with a view to providing excellent service to our clients. He is continually striving to exceed Encompass’ service levels using efficient and effective process management and proactive communication. Working closely with engineering, Phil champions standardization and consolidation across the teams.
Phil has worked within broadcast service sector for over 30 years, joining Encompass in 2015 as Vice President of Operations and Engineering, before moving to the Global Vice President role in 2017. Prior to joining Encompass, he held senior operational positions at Arqiva, where he was responsible for the UK digital terrestrial television networks. Phil started his career at the BBC as an engineer, progressing to senior operational management.
Phil has degree from the Open University in the U.K. plus accreditation in the ITIL® Service Management (ITSM) best practice framework.